CORPORATE VALUES:
1. PEOPLE /TEAMWORK
Treat all people with respect
Ensure that each member has the competence to perform the job
Provide the environment and opportunity for growth and learning
Encourage expression of opinions and thoughts.
Provide fair compensation, reward and recognition
Provide a healthy, safe, and secure environment
Promote a balanced work-life
Value multi-disciplinary approach to problem solving and decision-making
Enhance communication and coordination across functional and rank boundaries
2. INNOVATION
Continuous improvement of business processes
Keep abreast of new technology
Apply relevant best practices
Be solution-oriented
Look for “out of the box” alternatives
Be receptive to new ideas and creative contributions
3. ETHICS
Conduct business based on principles and values
Comply with, regulatory, moral & societal norms
Practice integrity in all business dealings
Our word is our bond
Live by the Company’s Code of Conduct
4. RESPONSIBILITY FOR RESULTS
Hold people accountable for their actions.
Deliver agreed goals.
Properly document and implement all policies, processes, procedures and transactions
Perform regular audit and quality checks.
Benchmark our behavior and core processes against the best- in- class practices.
Be open to internal and external evaluations for continual improvements.
Genuine concern to safety, security and environmental matters
5. CUSTOMER FOCUS
Respond promptly to customers’ requirements
Anticipate and analyze customers’ needs and wants
Go the extra mile
Openly communicate with the customer/partner
Prioritize the customer
Treat them with respect
Manage customers’ expectations –make realistic promises